Peter Bellow, CEO of Malaysia Airlines has announced that he will be leaving MH and rejoining Ryanair as COO to tackle pilot shortages. This move means that there will be a third CEO in three years.
As MH struggles for market share and profitability, hear some quick tips from Ashok, Chartered Marketer and Executive Director of ACQUIRE talk about how MH could make some easy changes to make a difference --
Ashok talks about the importance of customer service in the airline business and inadequacy of in-flight conveniences.
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